Prescription Medicine
Xyloproct Ointment 20g

Xyloproct Ointment 20g

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Xyloproct

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MALAYSIAN IMPORT

100% GENUINE

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Requires Refrigeration (Special Delivery Arrangement Required)

This product is a cold chain item and it needs to be delivered under strict temperature regulations to maintain its quality. Hence, it can only be shipped via a special delivery arrangement. The service is currently available in Singapore and Malaysia for Klang Valley, Georgetown, and Johor Bahru, but unavailable in Indonesia.

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Product Summary
Total Price
SGD12.21

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Introduction

Xyloproct Ointment is a combination topical treatment containing lidocaine (a local anaesthetic) and hydrocortisone acetate (a corticosteroid), together with zinc oxide and aluminium subacetate for their soothing, astringent properties. It belongs to the anti-haemorrhoidal preparations class, formulated specifically for use in the anorectal area. Common effects you might notice include mild local irritation, a temporary burning or stinging sensation, and skin sensitivity with prolonged use. Many people want to know how long they can safely use it and whether it's suitable if they have a skin infection in the area β€” both are worth confirming with a pharmacist before starting. It's intended for short-term, targeted relief rather than long-term daily use.

Dosage

Adults typically apply the ointment as a thin layer up to 6g per day in total, or as advised by the prescribing doctor. Do not exceed the recommended frequency or duration, as prolonged corticosteroid exposure in this area is not advised.

Side Effects

  • Local burning or stinging sensation
  • Skin irritation or contact dermatitis
  • Itching at the application site
  • Skin thinning with prolonged use
  • Allergic skin reactions
  • Delayed wound healing in the area
  • Temporary numbness

How to Store

Some formulations require refrigeration (2–8°C) before opening, with room-temperature storage (below 25°C) permitted for a limited period once opened β€” check your product's specific leaflet, as storage requirements can vary by batch. Keep out of reach of children.

Quick Tips

  • Use only as directed β€” avoid exceeding the recommended treatment duration
  • Wash hands before and after application
  • Store according to the specific instructions on your product's packaging
  • Don't use on broken or infected skin without medical advice
  • Keep out of reach of children
  • Discard any remaining product once past its usable period after opening

How to Take

Apply a thin layer of ointment to the affected area, usually using the applicator provided, several times a day as directed by your doctor. It's for external and intrarectal use only, and treatment is generally not extended beyond three weeks.

Shelf of Life

Xyloproct Ointment generally has a shelf life of around 18 months from manufacture when stored correctly and unopened. Always confirm the expiry date on the packaging before use.

Active Ingredient

Lidocaine (local anaesthetic) and hydrocortisone acetate (corticosteroid), combined with zinc oxide and aluminium subacetate.

Contraindications

Avoid use if you're allergic to lidocaine, hydrocortisone, or related local anaesthetics/corticosteroids, or if there's an untreated infection at the application site.
It should not be used by those on medication for irregular heartbeat (such as amiodarone or sotalol) unless supervised in hospital.

Drug & Food Interactions

Caution is advised when used alongside other local anaesthetics (including dental injections), antiarrhythmic medicines, cimetidine, or beta-blockers, as these may affect lidocaine metabolism.
Inform your doctor of all medications you're taking, including other topical treatments.

FAQs

Can I purchase Xyloproct Ointment online and have it delivered to Singapore?
Yes, our Malaysia-based online pharmacy delivers to Singapore, with shipping details provided at checkout.

Is a prescription required to buy this product?
Xyloproct typically requires a valid prescription due to its corticosteroid component; our platform can facilitate a teleconsultation if needed.

How do I know the product is genuine?
All items are sourced from licensed suppliers and verified against NPRA Malaysia registration standards.

What is the estimated delivery time to Singapore?
Delivery timing depends on courier processing and customs; an estimate is shown during checkout.

How should I store the product while waiting for delivery or after receipt?
Check the product leaflet for specific storage temperature requirements, as this varies by batch.

Is online payment secure?
Yes, transactions are processed through encrypted, secure payment gateways.

Can I track my parcel after ordering?
Yes, tracking details are shared once your order has been dispatched.

Active Ingredient

Lidocaine

Disclaimer

Information last updated on . The product images shown are for illustration purposes only and may not be an exact representation of the product.

The content provided on this webpage is to provide information only, to be fully-interpreted by a medical professional, and not intended as a guide to make purchase decisions, or a substitute to advice of a medical professional. Effectiveness and side effects of medication may differ from individual to individual. We do not encourage any customer to self-diagnose and/or self-medicate. Patients should always consult a medical professional before taking or using any medication. The content provided here is non-exhaustive and may not cover all aspects of the medication. Our service should only be used to support the doctor-patient dynamic, not replace it.

Xyloproct Ointment 20g is available at many places in Singapore. Ang Mo Kio, Alexandra, Admiralty, Bedok, Bishan, Bukit Batok, Bukit Merah, Bukit Panjang, Bukit Timah, Boat Quay, Buona Vista, Beach Road, Bugis, Balestier, Boon Lay, Central Area, Choa Chu Kang, Clementi, Chinatown, Commonwealt, City Hall, Clarke Quay, Changi Airport, Changi Village, Clementi Park, Dairy Farm, Eunos, East Coast, Farrer Park, Geylang, Hougang, Harbourfront, Holland, Jurong, Jurong East, Jurong West, Kallang/ Whampoa, Lim Chu Kang, Marine Parade, Marina, Macpherson, Mandai, Newton, Novena, Orchard, Pasir Ris, Punggol, Potong Pasir, Paya Lebar, Queenstown, Raffles Place, Rochor, River Valley, Sembawang, Sengkang, Serangoon, Serangoon Rd, Seletar, Tampines, Toa Payoh, Tanjong Pagar, Telok Blangah, Tanglin, Thomson, Tuas, Tengah, Upper East Coast, Upper Bukit Timah, Upper Thomson, Woodlands, West Coast, Yishun, Yio Chu Kang.

Return & Refund Policy

At DoctorOnCall, we strive to ensure your satisfaction with every purchase. If a product is damaged, defective, expired, or incorrect, you may request a return or exchange within one day of receipt by contacting our customer service. Please note that 'change of mind' returns are not allowed, and all products must be returned in their original condition and packaging. Cancellations are only possible before your order is picked and packed. For more details, including our failed delivery and missing item policies, please visit our Return & Refund Policy.

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Xyloproct Ointment

Total Price

SGD12.21